This Privacy Policy is effective as of August 24, 2004.

We at Cartus Corporation and the family of companies at Cartus Corporation, our owner, (referred to as "Cartus," "we," "us," or "our") recognize the importance of protecting the privacy of certain information ("Information") collected about our clients' employees who become our customers and prospective customers and registered members of a membership group which is a client of our affinity division (collectively referred to as "Customers"). This privacy statement discloses what Information we gather, how we use it, and how to correct or change it. At Cartus, it is our intention to give you an understanding about how we collect Customer Information and the use we make of it in the course of our business. Information obtained and shared with you through this web site is confidential unless the context expressly indicates otherwise. Information may be requested/collected to enable or enhance the delivery of services to you, and to make the experience of using this site faster and more effective. This is our Privacy Policy for the US, online and offline.

Information We Collect and the Reason We Collect it

While most of the Information collected by Cartus is supplied by our clients, our suppliers, and our customers as part of the relocation process, we may, at times, ask you to update or confirm a subset of that information on this web site. To do this, you may be asked to register to use this site. Additionally, your information may be shared with third party suppliers (e.g. home inspectors, moving companies) where necessary to support the services we deliver. This Information will be used solely for the purposes of providing services in accordance with our contracts with our clients, which may include making Information available to your employer or membership group. In addition, we may collect Personal Information from client and potential client contacts. That information may be used by Cartus to market our services to those clients and potential clients.

Cartus may disclose personal Information about you ("Personal Information") in special cases when we have reason to believe that disclosing this Information is necessary to identify, contact or bring legal action against someone who may be violating Cartus' terms of use or terms of service, or may be causing injury to or interference (either intentionally or unintentionally) with any of Cartus' rights or property, other Cartus Customers, or anyone else. Cartus may disclose or access a Customer's Personal Information when we believe in good faith that the law permits it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

Usage Tracking

When you enter this site, we collect your IP (internet protocol) address for the purpose of system administration, to report traffic patterns through the site, and to audit the use of our site. The IP address identifies your service provider, but does not identify you as an individual. When a user requests a page on this site, our servers log the request, the IP address of the user, and their browser type. We do not ordinarily link IP addresses with anything personally identifiable. We can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with the terms of use, terms of service or to protect our service, site, clients, Customers, or others. If you leave our site following links to our preferred alliance partners and suppliers, your destination may be logged for reporting purposes in accordance with agreements we may have with our clients and/or our suppliers. If you receive an error message while using the site some Information about you may be logged to allow us to provide better service in resolving the issue.

Use of Cookies

What are cookies? "Cookies" are pieces of information that may be placed on your computer by a web site for the purpose of facilitating and enhancing your communication and interaction with that web site. Cookies make web-surfing easier for you by saving your preferences while you are at the site. The use of cookies is an industry standard, and as such, you'll find them at most major web sites. Cartus uses cookies to maintain session information and to enhance the speed of this web site by reducing the number of times you retrieve similar information. Most browsers are initially set up to accept cookies. While you can reset your browser to refuse all cookies (or indicate when a cookie is being sent) disabling cookies will prevent access to the site. Most cookies expire after a defined period of time, and you can delete your cookie files at any time. Cartus never stores personally identifiable Information (such as credit cards, passwords or social security numbers) in cookies.

What Happens When You Link to a Third-Party Site?

This site contains links to third-party web sites. For example, if a user "clicks" on an external link the "click" may transfer the user off the Cartus site. These other sites may include sites of advertisers, sponsors and partners that may use Cartus' and/or its affiliates' logo as part of a co-branding agreement. These other sites may send their own cookies to users, collect data, or solicit Information. Such linked sites are not under the control of Cartus, and we are not responsible for the terms of use, policies or contents of any linked site, or any link contained in a linked site. Cartus has provided these links as a convenience. Cartus' and/or its affiliates' inclusion of links to these sites does not imply any endorsement of the material on such sites or any association with their operators. Cartus' policy does not extend to anything that is inherent in the operation of the Internet, which is beyond Cartus' and its affiliates' control. We urge you to review the terms of use and privacy policy of any linked site before sharing any Personally Identifiable Information with them. Please keep in mind that whenever you give out information online (for example, via message boards or chat) that information can be collected and used by people you don't know. While Cartus and its affiliates strive to protect their Customers' Personal Information and privacy, we cannot guarantee the security of any information you disclose online, and you disclose such information at your own risk.

How We Protect Your Information

The security for all Information associated with our users is of utmost concern to us. We exercise commercially reasonable care in providing for secure transmission of your Personal Information between your PC and our servers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, Cartus can't ensure or warrant the security of any Information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, Cartus uses industry standard efforts to safeguard the confidentiality of your Information, such as firewalls and Secure Socket Layers. However, "perfect security" does not exist on the Internet. In the event you cease to be a user of ours for any reason, we will maintain and disclose your Information consistent with the privacy policies and practices that apply to our then current users.

How to Control Usage Of Your Information

In case some Personal Information about you changes (such as zip code or e-mail address), we will provide a way for you to correct, update or remove the Personal Information that you give us. We also will give you the opportunity to control the communications we direct to you. We offer you the opportunity to "opt out" of having Personal Information shared with parties outside of Cartus and/or its affiliated companies. Please understand that if you opt out of having Personal Information shared, we may be unable to provide our services to you. If you wish to "opt-out" please email us at InformationProtection@cartus.com. If you wish to update Personal Information please contact your Cartus representative.

Who to Contact

If you have any questions regarding this privacy statement or the practices of this website, please contact us via email at InformationProtection@cartus.com.

Your Acceptance of These Terms

By using this site, you signify your agreement to Cartus' Privacy Policy. If you do not agree with this policy, please do not use this site. We may change this Policy at any time by posting modified terms and conditions. Your continued use of this site and/or its affiliates' sites following the posting of changes to these terms and conditions will mean you accept those changes.